--- title: How to import data from a CSV file to Zapfloor description: Import data directly into Zapfloor, eliminating the need for manual entry. Easily use CSV files to import both large and small amounts of data, including users, customers, units, and more. --- [Skip to content](https://support.zapfloorhq.com/knowledge-base/how-to-import-data-from-a-csv-file-zapfloors-faq#main-content) English Show submenu for translations [Contact us](https://support.zapfloorhq.com/knowledge-base/kb-tickets/new?hsLang=en) ![Avatar 8-1.png\]](https://support.zapfloorhq.com/hs-fs/hubfs/Avatar%20%208-1.png?height=40&name=Avatar%20%208-1.png) - [Default HubSpot Blog](http://blog.zapfloorhq.com/) - zapfloor Open main navigation Close main navigation - [Default HubSpot Blog](http://blog.zapfloorhq.com/) - zapfloor - English Show submenu for translations - [Contact us](https://support.zapfloorhq.com/knowledge-base/kb-tickets/new) - [Go to zapfloor.com](https://www.zapfloor.com/) [Go to zapfloor.com](https://www.zapfloor.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. 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Easily use CSV files to import both large and small amounts of data, including users, customers, units, and more. ### **Step 1: Go to the Import page**   Go to **Settings \> Import** ![](https://support.zapfloorhq.com/hs-fs/hubfs/importdata1-png.png?width=688&height=233&name=importdata1-png.png)   This import function **requires certain permissions**, if you do not have them you'll see a message informing you:   ![](https://support.zapfloorhq.com/hs-fs/hubfs/importdata2-png.png?width=688&height=337&name=importdata2-png.png) This can be edited in your roles: [Read more about updating permissions and roles](https://support.zapfloorhq.com/knowledge-base/configure-user-and-operator-permissions?hsLang=en). ### **Step 2: Prepare your CSV**   Start by choosing a **data type** you want to import; e.g. users, customers, units, etc. Download the CSV template that you'll use to put your data in with the "**Download CSV template**" button. You can use the CSV template to fill in all the data you'd like to upload.   **Note:**  If you import **users**, you need to make sure that their related customers are already in the database. You can refer to customers they need to go into using the customer number field. **Note**: If you edit the file in **Excel or Numbers**, make sure to export it as CSV to upload it. [Guidelines for specific CSVs can be found here](https://support.zapfloorhq.com/knowledge-base/instructions-for-uploading-csv-files?hsLang=en) ### **Step 3: Upload your CSV**   Once you've filled in all the data in the columns of the CSV, upload it with the **"Upload CSV" button**. Select the file from your computer. ### **Step 4: Data verification**   Once you've submitted the CSV, you'll see a pop-up that **verifies the data**. If everything seems okay, you may continue and import the data to the actual server/database by clicking the **"Import"** button. ### **Step 5: Data Implementation**   Whilst the data is imported the server will verify every row of your CSV. If there are rows that **fail to import, it will be mentioned in the pop-up with an error**. Depending on what the error is, try to resolve the issue yourself and if you cannot; get in touch with our support team, via support@zapfloor.com. 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