--- title: "Zapfloor October and November 2024 Release: Subscription and Billing Improvements" description: In October and November 2024, we are rolling out updates to improve subscription and billing processes, including fixes for incorrect invoicing, clearer subscription cancellations, and better control over auto-renewals. --- [Skip to content](https://support.zapfloorhq.com/knowledge-base/zapfloor-october-november-2024-release-subscription-and-billing-improvements#main-content) English Show submenu for translations [Contact us](https://support.zapfloorhq.com/knowledge-base/kb-tickets/new?hsLang=en) ![Avatar 8-1.png\]](https://support.zapfloorhq.com/hs-fs/hubfs/Avatar%20%208-1.png?height=40&name=Avatar%20%208-1.png) - [Default HubSpot Blog](http://blog.zapfloorhq.com/) - zapfloor Open main navigation Close main navigation - [Default HubSpot Blog](http://blog.zapfloorhq.com/) - zapfloor - English Show submenu for translations - [Contact us](https://support.zapfloorhq.com/knowledge-base/kb-tickets/new) - [Go to zapfloor.com](https://www.zapfloor.com/) [Go to zapfloor.com](https://www.zapfloor.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.zapfloorhq.com/knowledge-base?hsLang=en) 2. [Support & FAQ](https://support.zapfloorhq.com/knowledge-base/support-faq?hsLang=en) 3. [Release notes](https://support.zapfloorhq.com/knowledge-base/support-faq?hsLang=en#release-notes) # Zapfloor October and November 2024 Release: Subscription and Billing Improvements ## In October and November 2024, we are rolling out updates to improve subscription and billing processes, including fixes for incorrect invoicing, clearer subscription cancellations, and better control over auto-renewals. ### Overview We’re pleased to announce the release of important updates to your subscription and billing modules. These changes are designed to address key issues, streamline your experience, and reduce the need for manual interventions or support requests. Below is a detailed breakdown of each improvement included in this release. ### Release Timeline - **October 11:** Release of key fixes, including: - Fix for incorrect invoices when subscription details are changed. - Elimination of issues caused when the renewal period is set to zero. - Clearer display of the subscription cancellation date. - Resolving issues with custom end dates and auto-renewals. - **November 7:** Release of key fixes, including: - Stopping invoices from being generated for ended subscriptions. - Fixes for crashes during monthly invoice generation. - Enhancements to help you better understand which invoices will be generated. ### Detailed Changes **1. Accurate invoicing for subscription changes** ![](https://lh7-rt.googleusercontent.com/slidesz/AGV_vUeFudZvkkrZQbDMSyDmAJow2SyP1QhXfBX8YearFuB4llScVSgG3kLvjVdlEBelX_ovg4NSo2YHWBmVtHyNPzvyCFHLUaBm5gOrFvDxOA0oSEA7ItYBcFISWJzO2KOhGHfpXf57wlnTHOMi3dY0dBj5LBd13RV_=s2048?key=sX9TPOCCJ3fTyBpdyZZx5w) **Problem:** Previously, changing subscription details after creation could result in incorrect invoices being generated. **Solution:** To prevent these errors, we’ve made subscription details read-only after creation. This ensures that once a subscription is set up, changes that could affect invoicing cannot be made. This will help eliminate the risk of incorrect invoices being issued. **2. Renewal period set to zero removed** ![](https://lh7-rt.googleusercontent.com/slidesz/AGV_vUewgUNrd3ATCAcOSUNLFUt_9bwdT2c9zPv-y0kUN5FHxQ_2YIwUBtDeOazp-3fKNRyCqwpt2hTG1yaXg8rFKaLZ-GhXHfGTYksrhJPHsQBdILyeJFWA9JqmLarx9WhTnUY9Xg3WePa35WavE29CKcHDDzam1W99=s2048?key=sX9TPOCCJ3fTyBpdyZZx5w) **Problem:** When the renewal period was set to zero, it caused unexpected behaviors and issues with invoicing. **Solution:** We’ve removed the option to set the renewal period to zero, ensuring subscriptions now follow a logical and consistent renewal process. **3. Ended subscriptions no longer generate invoices** ![](https://lh7-rt.googleusercontent.com/slidesz/AGV_vUcsQdftmcoKRLxzqCTOWsN-SkrSTxqDj9tRD_EOiffTqkHBT21IU7snFNEtZK0inpKrFJ5iPg6syHR0BI49r0Ax2qekmr8oG_50xZaKHKipAU7Tm5ENpG6sF04H0ZTK0Il7odNtO3onuNnWilaL2xMVdQglOqw=s2048?key=sX9TPOCCJ3fTyBpdyZZx5w) **Problem:** Invoices were incorrectly generated for subscriptions that had ended. **Solution:** Subscriptions that have been canceled or reached their end date will no longer generate invoices. Additionally, when setting a subscription’s end date, users will now see a clear message explaining this process to avoid any confusion. **4. Clear display of subscription cancellation dates** **![](https://lh7-rt.googleusercontent.com/slidesz/AGV_vUc7U0yT2YyzTbgml8NlxMyZxSaXTCPN8Q-xfq8nW4SK6JtuAJdb5wFGwbAh-8w2Qv8CNVHKMTO86IhC8nKgsPVW7q11ZkHgirE9Vrz8LO265sdm5DJJP9CgpJ4heuFmBp9EZj05vMceI6FoWAcp8cU1XAl045Jl=s2048?key=sX9TPOCCJ3fTyBpdyZZx5w)** ![](https://lh7-rt.googleusercontent.com/slidesz/AGV_vUdLzUBpIlhj1GO15bbiVRQ-xwltxieryxIvr42B8At8RYVw8soZo9HG5_uXUcw-nk89Cz99ugWcOfpiYzWpgDAs5ggPWkEB-HvirSojaqbMA6PpnwoMeHkEhjKYvOexbTFjQwSHp7tLoNEQ6FTfVQ5Gfa7siNs=s2048?key=sX9TPOCCJ3fTyBpdyZZx5w) **Problem:** Previously, it was unclear when a subscription had been canceled or set to expire. **Solution:** The cancellation date for each subscription will now be clearly displayed in the interface, giving you better visibility and control over your subscriptions. **5. Custom end dates and auto-renewal issues resolved** ![](https://lh7-rt.googleusercontent.com/slidesz/AGV_vUf0SwIJ9RYjmRFF1A7Ybe8WaJeuDjLJtMUaRmsHw-ZK0wQ3cQC2sknHLwSB-kfUMoEdmDnbHlB4fFc4G4_fMCtfcF8VzR3X3SuvDq4QwI9HIzbTRy6g3gJdTuTL2DI0Qb0ZDdxedUxdw3uO7jCoLEZAqc-SNR1a=s2048?key=sX9TPOCCJ3fTyBpdyZZx5w) **Problem:** Auto-renewal could be activated even if a custom end date had been set, leading to confusion and unexpected renewals. **Solution:** We’ve resolved this by preventing auto-renewal from being activated if a custom end date has been specified for a subscription. This change ensures that your subscription management process remains predictable and within your control. **6. Improved monthly invoice generation** ![](https://lh7-rt.googleusercontent.com/slidesz/AGV_vUfLdVk4QCQT1U1ZMJr6b4hu9_mLKOj1Eaxgn5ciAlrFt-ltzIOOo-vEwpsABadWk0R6vNe-2JfJg9KceRKOfz7JeH8SnbBAJTZh4nn3uSL9xaIPAogqkVkMgk1gEICBtd5iySAO6YkLWXEbojjp3LqzydzfSnln=s2048?key=sX9TPOCCJ3fTyBpdyZZx5w) **Problem:** Some users experienced system crashes when generating monthly invoices. **Solution:** The invoice generation process has been optimized, improving system stability and ensuring that monthly invoices can now be generated without issues. **7. Better understanding of which invoices will be generated** **Problem:** It was sometimes unclear which invoices would be generated for customers, leading to confusion during the billing cycle. **Solution:** We’ve introduced a new invoice preview feature that provides a clear overview of all upcoming invoices. This feature allows you to see exactly which invoices will be generated, giving you better transparency and control over your billing process. ### FAQs **Q1: What if I still encounter issues with subscription or billing after the release?** If you experience any issues after the release, please contact our Customer Success team at [support@zapfloor.com](mailto:support@zapfloor.com) for assistance. We’re here to help and ensure that any problems are resolved quickly. **Q2: Will I need to do anything to enable these changes?** No action is required on your part. These updates will be automatically applied to your system based on the release schedule. ### Support If you have any further questions or concerns, feel free to reach out to our support team at [support@zapfloor.com](mailto:support@zapfloor.com). We’re committed to providing you with a seamless experience and are here to assist with any issues you may encounter. - [Getting Started](https://support.zapfloorhq.com/knowledge-base/getting-started?hsLang=en#main-content) - [Initial Setup](https://support.zapfloorhq.com/knowledge-base/getting-started?hsLang=en#initial-setup) - [Initial Data Import](https://support.zapfloorhq.com/knowledge-base/getting-started?hsLang=en#initial-data-import) - [First Use](https://support.zapfloorhq.com/knowledge-base/getting-started?hsLang=en#first-use) - [White Label App](https://support.zapfloorhq.com/knowledge-base/getting-started?hsLang=en#white-label-app) - [Contracts](https://support.zapfloorhq.com/knowledge-base/getting-started?hsLang=en#contracts) - [Lead manager](https://support.zapfloorhq.com/knowledge-base/getting-started?hsLang=en#lead-manager) - [Marketplace](https://support.zapfloorhq.com/knowledge-base/getting-started?hsLang=en#marketplace) - [My Center Settings](https://support.zapfloorhq.com/knowledge-base/my-center-settings?hsLang=en#main-content) - [Space and Resource Management](https://support.zapfloorhq.com/knowledge-base/my-center-settings?hsLang=en#space-and-resource-management) - [User and Access Management](https://support.zapfloorhq.com/knowledge-base/my-center-settings?hsLang=en#user-and-access-management) - [Deliveries](https://support.zapfloorhq.com/knowledge-base/my-center-settings?hsLang=en#deliveries) - [Products](https://support.zapfloorhq.com/knowledge-base/my-center-settings?hsLang=en#products) - [Visitors](https://support.zapfloorhq.com/knowledge-base/my-center-settings?hsLang=en#visitors) - [Invoicing your customers](https://support.zapfloorhq.com/knowledge-base/invoicing-your-customers?hsLang=en#main-content) - [Creating and Managing Invoices](https://support.zapfloorhq.com/knowledge-base/invoicing-your-customers?hsLang=en#creating-and-managing-invoices) - [Indexation](https://support.zapfloorhq.com/knowledge-base/invoicing-your-customers?hsLang=en#indexation) - [Payment Processing](https://support.zapfloorhq.com/knowledge-base/invoicing-your-customers?hsLang=en#payment-processing) - [Subscription Management](https://support.zapfloorhq.com/knowledge-base/invoicing-your-customers?hsLang=en#subscription-management) - [Integrations](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#main-content) - [Salto](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#salto) - [Teams](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#teams) - [ID tech](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#id-tech) - [Exact Online](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#exact-online) - [Twikey](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#twikey) - [Zapier](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#zapier) - [Papercut](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#papercut) - [Stripe](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#stripe) - [Outlook Calendar](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#outlook-calendar) - [Roomz](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#roomz) - [iFrame](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#iframe) - [Blue ID](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#blue-id) - [Google Calendar](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#google-calendar) - [Mollie](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#mollie) - [Yuki](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#yuki) - [Radius](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#radius) - [SSO](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#sso) - [Parking](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#parking) - [Vecos Lockers](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#vecos-lockers) - [Economic](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#economic) - [AFAS](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#afas) - [Scrive](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#scrive) - [Xero](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#xero) - [Tips & Tricks](https://support.zapfloorhq.com/knowledge-base/tips-tricks?hsLang=en#main-content) - [Efficiency and Optimization](https://support.zapfloorhq.com/knowledge-base/tips-tricks?hsLang=en#efficiency-and-optimization) - [Support & FAQ](https://support.zapfloorhq.com/knowledge-base/support-faq?hsLang=en#main-content) - [Login](https://support.zapfloorhq.com/knowledge-base/support-faq?hsLang=en#login) - [Common Issues and Questions](https://support.zapfloorhq.com/knowledge-base/support-faq?hsLang=en#common-issues-and-questions) - [Manage bookings](https://support.zapfloorhq.com/knowledge-base/support-faq?hsLang=en#manage-bookings) - [Security and Compliance](https://support.zapfloorhq.com/knowledge-base/support-faq?hsLang=en#security-and-compliance) - [Release notes](https://support.zapfloorhq.com/knowledge-base/support-faq?hsLang=en#release-notes) - [Settings](https://support.zapfloorhq.com/knowledge-base/settings?hsLang=en#main-content) - [Customization and Branding](https://support.zapfloorhq.com/knowledge-base/settings?hsLang=en#customization-and-branding) - [Advanced Settings](https://support.zapfloorhq.com/knowledge-base/settings?hsLang=en#advanced-settings) - [Reporting](https://support.zapfloorhq.com/knowledge-base/reporting?hsLang=en#main-content) - [Data export](https://support.zapfloorhq.com/knowledge-base/reporting?hsLang=en#data-export) - [Release Notes](https://support.zapfloorhq.com/knowledge-base/release-notes?hsLang=en) - [Default HubSpot Blog](http://blog.zapfloorhq.com/) - zapfloor [![Chill listening crop-3](https://support.zapfloorhq.com/hs-fs/hubfs/Logo_1-1.png?width=68&height=24&name=Logo_1-1.png "Chill listening crop-3")](https://support.zapfloorhq.com/?hsLang=en) Zapfloor Help Center Copyright © 2026, zapfloor NG