Papercut
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      Setting up the Papercut MF integration

      This article provides a detailed breakdown of the steps required to link Zapfloor with Papercut, which operates on-premises, meaning it runs on a local server within the building, necessitating a more advanced technical setup. Let's dive into the necessary steps to kickstart and configure the integration while exploring the available functionalities.

      Network configuration

      ⏭ WHO: Network administrator

      To be able to reach the papercut server, some rules on network level need to be setup.

      Set up port forwarding from the external IP address and whitelist the following IP addresses: 54.194.86.204, 54.194.98.136, 54.74.59.23.

      Forward traffic to the local network IP address where the Papercut server is located, using ports 9191 and 9192.

      Ensure to enable both incoming and outgoing traffic for HTTPS and HTTP requests.

      For more guidance, visit the following helpful resource: https://www.papercut.com/help/manuals/ng-mf/common/customize-enable-additional-ports/

      Papercut

      ⏭ WHO: Papercut installer

      Follow the steps in Zapfloor to add two configurations by navigating to Options -> Configuration Editor:

      • Health.api.key
      • Auth.webservices.auth-token

      In the Papercut settings, set up Mobility Print as described below. Ensure to disable authentication per job to prevent users from having to enter details daily. For more information, refer to this link: https://www.papercut.com/help/manuals/mobility-print/set-up/configure/configure-the-print-authentication-mode/

      Additionally, disable unauthenticated printing in the Papercut settings. Navigate to Options -> Users/Group Sync and configure the following options:

      • On-Demand User Creation: Select "DO NOT CREATE THE USER AND DENY USAGE" for when the user does not exist.
      • Internal User Options: Enable internal users and restrict user creation to administrators only.

      To allow access to our IP addresses, go to Options -> Advanced -> Add IP Addresses -> Allowed Web Service Providers and input the following IP addresses: 54.194.86.204, 54.194.98.136, 54.74.59.23.

       

      Install mobility print

      ⏭ WHO: Papercut installer

      To enable users to easily install drivers, it is essential to install Mobility Print. Follow this link for detailed instructions on setting up cloud print for Mobility Print and access the installation URL: https://www.papercut.com/help/manuals/mobility-print/setting-up-cloud-print-for-mobility-print/configure-cloud-print/

      Zapfloor papercut

      ⏭ WHO: zapfloor success team

      Configure a fixed IP address by navigating to integrations -> papercut -> settings. Select the product and if it hasn't been created yet, you can do so through the My Center portal. Remember to assign the product to the appropriate location.

      For technical assistance, troubleshoot with our dedicated tech team.

      The following information is required before we can help out:

      Contact information (email and phone) is required from the following individuals:

      - Installer of Papercut

      - Installer of the printer

      - Network administrator

      Additionally, provide the following details:

      - Fixed IP address

      - Port forwarding TCP settings (from which port to which port) - include screenshots for both incoming and outgoing traffic

      - Local IP address and port

      - Screenshots of firewall settings related to allowing HTTPS and HTTP requests

      Please ensure to include the necessary information for our technical team to assist you effectively.