Requesting a White Label App: A Comprehensive Guide

This guide provides a detailed overview of the process for requesting a white label app tailored to your brand's unique requirements.

To begin the process of creating a white label app that reflects your brand's identity, you will need to prepare several key elements and submit them to our team. This guide outlines each step and requirement in detail.

1. Request a white label app

To initiate your white label app request, please contact the zapfloor support team.

2. Required Information for App Launch

You will need to provide the following information and assets for your app:

• App Name: The name under which your app will be listed in the App Store and Google Play.
• Logo: A square PNG logo with a transparent background, maximum 1000px width.
• Location Image Banners: PNG format, maximum 2000px width.
• App Icons: Detailed design guidelines provided below.
• Splash Screen: Featuring your logo on our standard background.
• Screenshots: To represent your app’s functionality.
• Accent Colors: For app buttons and other elements.

3. Detailed Asset Specifications

Logo

Your logo will be placed on the login page, following these specifications:

• Transparent background
• File format: .PNG
• Maximum width of 1000px square.

Location image banners

The location image banner will be displayed on the following pages:

• Dashboard
• Members page
• Community manager detail page

The requirements are:

• File format: .PNG format

• Max width of 2000px

App icons

The app icon is the icon which will be visible in the App store and Play store. The app icon will represent your app when it's installed on the phone.

Every app needs a beautiful and memorable icon that attracts attention in the App Store and stands out on the Home screen. Your icon is the first opportunity to communicate, at a glance, your app’s purpose. It also appears throughout the system, such as in Settings and search results.

Embrace simplicity. Find a single element that captures the essence of your app and express that element in a simple, unique shape. Add details cautiously. If an icon’s content or shape is overly complex, the details can be hard to discern, especially at smaller sizes.

Provide a single focus point. Design an icon with a single, centered point that immediately captures attention and clearly identifies your app.

Design a recognizable icon. People shouldn’t have to analyze the icon to figure out what it represents. For example, the Mail app icon uses an envelope, which is universally associated with mail. Take time to design a beautiful and engaging abstract icon that artistically represents your app’s purpose.

Keep the background simple and avoid transparency. Make sure your icon is opaque, and don’t clutter the background. Give it a simple background so it doesn’t overpower other app icons nearby. You don’t need to fill the entire icon with content.

Use words only when they’re essential or part of a logo. An app’s name appears below its icon on the Home screen. Don’t include nonessential words that repeat the name or tell people what to do with your app, like "Watch" or "Play." If your design includes any text, emphasize words that relate to the actual content your app offers.

Don’t include photos, screenshots, or interface elements. Photographic details can be very hard to see at small sizes. Screenshots are too complex for an app icon and don’t generally help communicate your app’s purpose. Interface elements in an icon are misleading and confusing.

Don’t use replicas of Apple hardware products. Apple products are copyrighted and can’t be reproduced in your icons or images. In general, avoid displaying replicas of devices, because hardware designs tend to change frequently and can make your icon look dated.

Don’t place your app icon throughout the interface. It can be confusing to see an icon used for different purposes throughout an app. Instead, consider incorporating your icon’s color scheme. See Color.

Test your icon against different wallpapers. You can’t predict which wallpaper people will choose for their Home screen, so don’t just test your app against a light or dark color. See how it looks over different photos. Try it on an actual device with a dynamic background that changes perspective as the device moves.

Keep icon corners square. The system applies a mask that rounds icon corners automatically.

Here you can find the guidelines:

• App Store App Icon Guideline

• Google Play Store Icon Guideline

App store formats:

• 20×20pt - scale x2
• 20×20pt - scale x3
• ​29pt×29pt - scale x2
• 29pt×29pt - scale x3
• 40pt×40pt - scale x2
• 40pt×40pt - scale x3
• 60pt×60pt - scale x2
• 60pt×60pt - scale x3
• 1024pt×1024pt - scale x2
• 1024pt×1024pt - scale x3

Android formats:

• Final size: 512px x 512px

• Format: 32-bit PNG

• Color space: sRGB

• Max file size: 1024KB

Splash screen

A splash screen is a graphical control element consisting of the window containing an image, a logo and the current version of the software used to capture the user's attention for a short time. As a promotion or lead-in to the app home page.

We fill in the splash screen with your logo and our own background. If you want to have also another background then the normal one, we have to discuss this together with the development department.

App store formats:

• App store images 6.5inch(1242 x 2688) png
• App store images 5.5inch(1242 x 2208) png

App previews

Screenshots and App Previews

You use screenshots and app previews to visually communicate your app’s user experience through images or a short video captured from your app that will display on your App Store product page. You must upload at least one screenshot of your app, and uploading an app preview is optional. For marketing guidelines, go to Making the most of your product page on the App Store or Show More with App Previews.

There are two ways to upload your screenshots and app previews to the App Store. You can upload them on the platform section of your app’s page in App Store Connect, or you can use a Transporter XML feed to deliver screenshots in batches, as described in App Metadata Specification and Transporter User Guide.

Apple formats:

• App store images 6.5inch(1242 x 2688) png
• App store images 5.5inch(1242 x 2208) png

Android formats:

Google Play can be used on different Android devices: phones, tablets (7 or 9 inches) and the watch wear OS. The screenshots should not be less than 320 pixels or more than 3840 pixels. You can add up to 8 of them for any device to the listing when publishing or updating your app.

Accent colors

The accent color is the color which will have all the buttons and accents in the mobile app.

For example:

• Menu buttons

• Create / edit buttons

• Lines

• All other accents

Process street form for uploading all this information

Ask our Customer Success team for a link to upload all the documents we need. We will start with making the builds of the app from the moment we received all the right files.