---
title: Overview desk booking permissions
description: Zapfloor enables users to customize roles with specific permissions for managing desk bookings.
---

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# Overview desk booking permissions

## Zapfloor enables users to customize roles with specific permissions for managing desk bookings.

Zapfloor enables users to customize roles with specific permissions for managing desk bookings. Below, you will find an overview of all permissions associated with desk reservations.

| **Permission** | **Explanation** |
| --- | --- |
| Create reservations | Allowed to book for own user |
| Create reservations for contacts within the same team | Allowed to book for users within same team |
| Create reservations for contacts of teams in same business unit | Allowed to book for users within same teams linked to same business unit |
| Create reservations for contacts of all teams | Allowed to book for users of all teams |
| Update reservations | Allowed to update only the reservations of own user |
| update reservation priority in waiting list |  |
| Delete reservation | Allowed to delete only reservations of own user |
| Delete reservations from contacts within the same team | Allowed to delete only reservations of contacts within same team ***\*never of other teams*** |
|  |  |
| List reservations | Allowed to view only reservations of own user |
| List reservations of contacts from teams which are in same business unit | Allowed to view reservations of users within same teams linked to same business unit |
| List reservations of contacts of all teams | Allowed to view reservations of all teams |
| List reservations in the past | Allowed to view reservations of own user including reservations from the past   *\* default only today and future)* *\* applies on both list permissions* |
| Approve reservation requests | This only applies when approval setup is enabled |
| Export reservations | End users who want export reservations |
| Hot desk access group management | - depricated! |

 

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