Integrating Product and Catering with Meeting Room Bookings

Add and configure products on your platform, linking them to meeting rooms so users can book extra services like catering. Proper setup ensures timely service, enhancing user satisfaction and revenue.

This article will guide you through the process of adding products to your platform, configuring them, and then attaching them to meeting rooms. By configuring products in your platform, allow your users to book additional services, such as catering, alongside their meeting room reservations. 

One of the benefits of this feature is its capacity to optimize catering services. By accounting for the preparation time required for each item, you can ensure that your catering team is always well-prepared. This proactive approach minimizes the risk of delays, ensuring that every meeting is supported by timely and well-prepared catering, this functionality helps you maintain high standards of service and satisfaction.

1. Add and Configure Products 

You can add products to Zapfloor for your customers to book with their meeting rooms.

How to do so:

1. Go to My Center > Products.
2. Click New Product, fill in the information, and then click Create.
3. Once the product has been created, you will be able to click on it to configure its details and availability. 

Fill in the information in the Details tab.

In the Availability tab, fill in the information regarding your product availabilities and preparation times to ensure timely and efficient delivery, as well as adequate preparation time.

Once products have been created and configured they can be added to meeting rooms for your users to book them. 

2. Attach Products to a Meeting Room

To enable tenants to book products along with their meeting room reservations, the products must be attached to the respective meeting rooms.This flexibility allows customization of product offerings for each meeting room. Only products associated with a meeting room can be booked together.

Steps to add products to meeting rooms:

1. Go to My Center > Meeting Rooms.
2. Click on a meeting room, then select Products from the left sidebar.
3. Use the dropdown menu next to Add Product to choose a product. Click       to confirm your selection.
4. Repeat this process to add as many products as required.

Ensure you repeat this operation for each meeting room to add all necessary products.

3. Using the Marketplace 

Within the Marketplace module, you have the possibility to establish various in-house or third-party products aimed at enhancing your revenue, all while ensuring a smooth customer experience.

Products available in the marketplace can be booked either together with a meeting room or directly through the marketplace independently. Marketplace products are created through distinct steps outlined below. When leveraging our marketplace feature, you can directly create and modify products within it. Furthermore, you can categorize products to streamline user booking processes.

Setting up your Marketplace:

1. Navigate to Settings > Marketplace.
   
   
2. Configure Categories:
   • On the left menu, click Categories. Use New Category to create main categories, and then create subcategories as per your needs.
     Example:
     • Main category: Drinks
       Subcategories: Warm drinks, Cold drinks, Wine and Beer, etc.
       
       
3. Configure Stores:
   • Create one or several stores as needed. Fill in all required fields and add photos for detailed store information.
     
     
4. Configure Business Hours:
   • Establish the opening and closing times of each store to inform customers about availability.
     
     
5. Adding Marketplace Products:
   • Once stores, categories, and subcategories are set up, return to the store section to add and configure products.
     • Click Edit on a store.
     • Navigate to Products > New Products.
     • Follow the steps mentioned above to fill in your product details and availability. (See section 1. Add and Configure Products)
   • Once added in the Marketplace, attach the products to meeting rooms as needed. (See section 2. Attach Products to a Meeting Room)
   
   

   4. How to add products from one location to another

   Go via my center to the tab products.

   

   Click on the view products per location. The products will open in a new tab. Check the ones you want to activate on the current location and click on the blue 'add selected' button on the right, on top of the tab.