--- title: How to use one mandate to bill customers across more than one location? description: Utilize a single mandate for billing customers across multiple locations from a single bank account. --- [Skip to content](https://support.zapfloorhq.com/knowledge-base/how-to-use-one-mandate-to-bill-customers-across-more-than-one-location#main-content) English Show submenu for translations [Contact us](https://support.zapfloorhq.com/knowledge-base/kb-tickets/new?hsLang=en) ![Avatar 8-1.png\]](https://support.zapfloorhq.com/hs-fs/hubfs/Avatar%20%208-1.png?height=40&name=Avatar%20%208-1.png) - [Default HubSpot Blog](http://blog.zapfloorhq.com/) - zapfloor Open main navigation Close main navigation - [Default HubSpot Blog](http://blog.zapfloorhq.com/) - zapfloor - English Show submenu for translations - [Contact us](https://support.zapfloorhq.com/knowledge-base/kb-tickets/new) - [Go to zapfloor.com](https://www.zapfloor.com/) [Go to zapfloor.com](https://www.zapfloor.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.zapfloorhq.com/knowledge-base?hsLang=en) 2. [Invoicing your customers](https://support.zapfloorhq.com/knowledge-base/invoicing-your-customers?hsLang=en) 3. [Payment Processing](https://support.zapfloorhq.com/knowledge-base/invoicing-your-customers?hsLang=en#payment-processing) # How to use one mandate to bill customers across more than one location? ## Utilize a single mandate for billing customers across multiple locations from a single bank account. To streamline billing processes across various locations with a single bank account, you can now utilize a single mandate for multiple billing entities. This feature is especially beneficial for companies with multiple locations but one bank account, using a single Twikey account, and Zapfloor set-up where each billing entity is linked to the same Twikey account. ### **Use Case** The customer has signed on one location and all the other locations use a different billing entity but with the same bank account. If the customer gets an invoice from the location that he hasn't signed the SEPA Mandate on but you still want to charge him via the Mandate for this location. You are using different billing entities per location and your customer needs to be invoiced at another location but you want to bill the customer with a direct debit mandate that they have signed on their default location. You can now enable a mandate to be used over different billing entities / locations. **Option 1:** **Via mandates list** Go to **Integrations** \> **Mandates** \> **Choose** **Location** \> **Signed** **Mandates** \> Choose the **customer** \> Check the box for "**Use for other billing entities**" ​ ​**Option 2: Via customer settings** Choose **Location** \> Go to **Customers** \> Choose **Customer** \> **Settings** \> **Billing** \> Check the box for "**Allow use for other billing entities**" To manage your mandates in a better way, it's recommended that: 1. You first select one location/billing entity that you would want to use as a fixed one to send out mandates (eg- Location A). 2. And use the secondary one (eg- Location B) to be added with the check box. ​ *Note: If you have already been working with SEPA and you are not aware of this then you can do this-* 1. *Delete all the existing signed/pending mandates sent from Location B.* 2. *Resend the mandates from Location A.* 3. *Check the boxes for "Use for other billing entities" for the customers from Location A* *Delete all the existing signed/pending mandates sent from Location B.* *Resend the mandates from Location A.* *Check the boxes for "Use for other billing entities" for the customers from Location A* - [Getting Started](https://support.zapfloorhq.com/knowledge-base/getting-started?hsLang=en#main-content) - [Initial Setup](https://support.zapfloorhq.com/knowledge-base/getting-started?hsLang=en#initial-setup) - [Initial Data Import](https://support.zapfloorhq.com/knowledge-base/getting-started?hsLang=en#initial-data-import) - [First Use](https://support.zapfloorhq.com/knowledge-base/getting-started?hsLang=en#first-use) - 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