Editing a Subscription

Editing a Subscription is a breeze with these simple steps!

Follow these steps to update a customer's Subscription:

  1. Click the magnifying glass icon to open the customer’s Subscription.

  2. Go to Details, Units, Monthly Services, Users, or Indexation at the top of the page.

  3. Click the Edit button to enter editing mode.

  4. Make the necessary changes, then click Save to apply them.

Some fields are intentionally non-editable to help maintain data accuracy and consistency.

There is also a limitation when it comes to editing units after they have been indexated. Once a unit within a subscription has been indexated, its details can no longer be modified. If changes are required, a new subscription must be created, and the existing one should be cancelled.