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Customize your confirmation email for a reservation.

Email templates let you customize messages using variables, which are placeholders replaced with specific values when the email is sent. This guide will help you use these variables.

Step 1: Accessing Your Email Template

  1. Log in to your account.

  2. Navigate to the settings

  3. Select the E-mails tab
  4. Go to the templates
    {% endraw %}
  5. {% endraw %}Select the template 'meeting room reservation confirmed (admin).

Step 2: Identifying Available Variables

 

To personalize your email, you need to know the variables supported by your system. Here are the variables useable in this mail :

Meetingroom reservation  status {{ meeting_room_reservation.status }}
  booking_reference {{ meeting_room_reservation.booking_reference }}
  description {{ meeting_room_reservation.description }}
  date_from {{ meeting_room_reservation.date_from }}
  time_from {{ meeting_room_reservation.time_from }}
  time_to {{ meeting_room_reservation.time_to }}
  is_external {{ meeting_room_reservation.isexternal }}
  cancelable_until {{ meeting_room_reservation.cancelable_until }}
  created_at {{ meeting_room_reservation.created_at }}
  updated_at {{ meeting_room_reservation.updated_at }}
  customer.company_name {{ meeting_room_reservation.customer.company_name }}
Location  addressline1 {{location.addressline1}}
  addressline2 {{location.addressline2}}
  number {{location.number}}
  city {{location.city}}
  zipcode {{location.zipcode}}
  alias {{location.alias}}
Booked for user full_name {{booked_for_user.full_name}}
  firstname {{booked_for_user.firstname}}
  lastname {{booked_for_user.lastname}}
  email {{booked_for_user.email}}

Booked by user

 

full_name {{booked_by_user.full_name}}
  firstname {{booked_by_user.firstname}}
  lastname {{booked_by_user.lastname}}
  email {{booked_by_user.email}}

 

Step 3: Inserting Variables into the Template

  1. Place your cursor in the left field where you want the variable to appear.
  2. Add it.

Step 4: Testing Your Template

To ensure your variables work correctly:

  1. Save your changes.

  2. Use the Preview on the right bottom to see how the email will appear to recipients.

  3. Check the preview to verify that variables are replaced correctly.

Step 5: Save and Use Your Template

  1. Once satisfied, save your template.

By following these steps, you can create personalized, professional email templates that engage your audience effectively. If you encounter any issues, don't hesitate to contact support for further assistance.