When setting up your incident email notifications, it's important to designate who will receive these emails based on the category of the incident. By assigning one or multiple email addresses to each category, you can ensure that the right team members or external partners receive the relevant information. This not only helps in dividing the workload efficiently but also facilitates collaboration with external stakeholders.
To configure these settings, navigate to My Center > Settings > Incidents. Here, you can manage the incident categories and the associated email addresses. Whether you need to assign a single email address or multiple ones to a category, you have the flexibility to tailor this to your specific requirements.
It's advisable to review and customize these settings for each location, as the incident categories may vary across different areas. By organizing and assigning email addresses to specific incident categories, you can streamline communication and ensure that the right people are informed promptly.