--- title: Adding a payment status on credit notes description: Since payments status is not added automatically to credit notes, here is how you can add it manually --- [Skip to content](https://support.zapfloorhq.com/knowledge-base/adding-a-payment-status-on-credit-notes#main-content) English Show submenu for translations [Contact us](https://support.zapfloorhq.com/knowledge-base/kb-tickets/new?hsLang=en) ![Avatar 8-1.png\]](https://support.zapfloorhq.com/hs-fs/hubfs/Avatar%20%208-1.png?height=40&name=Avatar%20%208-1.png) - [Default HubSpot Blog](http://blog.zapfloorhq.com/) - zapfloor Open main navigation Close main navigation - [Default HubSpot Blog](http://blog.zapfloorhq.com/) - zapfloor - English Show submenu for translations - [Contact us](https://support.zapfloorhq.com/knowledge-base/kb-tickets/new) - [Go to zapfloor.com](https://www.zapfloor.com/) [Go to zapfloor.com](https://www.zapfloor.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.zapfloorhq.com/knowledge-base?hsLang=en) 2. [Invoicing your customers](https://support.zapfloorhq.com/knowledge-base/invoicing-your-customers?hsLang=en) 3. [Creating and Managing Invoices](https://support.zapfloorhq.com/knowledge-base/invoicing-your-customers?hsLang=en#creating-and-managing-invoices) # Adding a payment status on credit notes ## Since payments status is not added automatically to credit notes, here is how you can add it manually Similar to a standard invoice, you have the option to include a payment for a credit note. This process is not automated because if your customer has already paid the invoice being credited, you would need to refund them the invoiced amount. The credit note serves as a reminder of this outstanding amount. If you create a credit note before the invoice is paid, it is recommended to mark the credit note as paid immediately. This is because the original invoice will offset the amount, resulting in a balance of zero. In that case: Original invoice - credit note = zero (open amount) You can set the credit note to paid in Zapfloor: Go to the credit note and select the option to **Add Payment**. ![](https://support.zapfloorhq.com/hs-fs/hubfs/paymentcn1-png.png?width=1665&height=708&name=paymentcn1-png.png)   Provide a reference when adding a payment. We recommend using "CN" or another text that links back to the credit note or original invoice. ![](https://support.zapfloorhq.com/hs-fs/hubfs/paymentcn2-png.png?width=630&height=610&name=paymentcn2-png.png)   - [Getting Started](https://support.zapfloorhq.com/knowledge-base/getting-started?hsLang=en#main-content) - [Initial Setup](https://support.zapfloorhq.com/knowledge-base/getting-started?hsLang=en#initial-setup) - [Initial Data Import](https://support.zapfloorhq.com/knowledge-base/getting-started?hsLang=en#initial-data-import) - [First Use](https://support.zapfloorhq.com/knowledge-base/getting-started?hsLang=en#first-use) - [White Label App](https://support.zapfloorhq.com/knowledge-base/getting-started?hsLang=en#white-label-app) - [Contracts](https://support.zapfloorhq.com/knowledge-base/getting-started?hsLang=en#contracts) - [Lead manager](https://support.zapfloorhq.com/knowledge-base/getting-started?hsLang=en#lead-manager) - [Marketplace](https://support.zapfloorhq.com/knowledge-base/getting-started?hsLang=en#marketplace) - 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