---
title: Support & FAQ | Help Center
description: Find quick solutions to common issues and questions about using Zapfloor, including security and compliance.
---

[Skip to content](https://support.zapfloorhq.com/knowledge-base/support-faq#main-content)

English

Show submenu for translations

[Contact us](https://support.zapfloorhq.com/knowledge-base/kb-tickets/new)

![Avatar  8-1.png\]](https://support.zapfloorhq.com/hs-fs/hubfs/Avatar%20%208-1.png?height=40&name=Avatar%20%208-1.png)

- [Default HubSpot Blog](http://blog.zapfloorhq.com/)
- zapfloor

Open main navigation

Close main navigation

- [Default HubSpot Blog](http://blog.zapfloorhq.com/)
- zapfloor
- English
  
  Show submenu for translations
- [Contact us](https://support.zapfloorhq.com/knowledge-base/kb-tickets/new)
- [Go to zapfloor.com](https://www.zapfloor.com/)

[Go to zapfloor.com](https://www.zapfloor.com/)

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Help Center](https://support.zapfloorhq.com/knowledge-base)
2. [Support & FAQ](https://support.zapfloorhq.com/knowledge-base/support-faq)

# Support & FAQ

 Find quick solutions to common issues and questions about using Zapfloor, including security and compliance.

- [Participate in Events within the Social tab](https://support.zapfloorhq.com/knowledge-base/participate-in-events-within-the-social-tab)

## Login

- [Having trouble logging in? Don't worry, we've got you covered.](https://support.zapfloorhq.com/knowledge-base/having-trouble-logging-in)
- [Reset tenant's password](https://support.zapfloorhq.com/knowledge-base/reset-tenants-password)
- [Having trouble accessing your login information?](https://support.zapfloorhq.com/knowledge-base/having-trouble-accessing-your-login-information)

## Common Issues and Questions

- [Configuring your incident email notifications](https://support.zapfloorhq.com/knowledge-base/configuring-your-incident-email-notifications)
- [Email notifications preferences](https://support.zapfloorhq.com/knowledge-base/email-notifications-preferences)
- [How to upload a signed PDF to Zapfloor](https://support.zapfloorhq.com/knowledge-base/how-to-upload-a-signed-pdf-to-zapfloor)
- [How can I locate the Frequently Asked Questions for my location?](https://support.zapfloorhq.com/knowledge-base/how-can-i-locate-the-frequently-asked-questions-for-my-location)
- [How to send push notifications to your customers](https://support.zapfloorhq.com/knowledge-base/how-to-send-push-notifications-to-your-customers)
- [How to follow colleagues and receive notifications](https://support.zapfloorhq.com/knowledge-base/how-to-follow-colleagues-and-receive-notifications)
- [Store documents in zapfloor](https://support.zapfloorhq.com/knowledge-base/store-documents-in-zapfloor)
- [Setting prices for desk bookings, offices, and meeting rooms: Best practices](https://support.zapfloorhq.com/knowledge-base/setting-prices-for-desk-bookings-offices-and-meeting-rooms-best-practices)
- [Order Products Directly with Your Meeting Room](https://support.zapfloorhq.com/knowledge-base/order-products-directly-with-your-meeting-room)

See less ▼

## Manage bookings

- [How to make changes to or cancel a meeting?](https://support.zapfloorhq.com/knowledge-base/how-to-make-changes-to-or-cancel-a-meeting)
- [View all upcoming meeting room bookings](https://support.zapfloorhq.com/knowledge-base/view-all-upcoming-meeting-room-bookings)
- [Book reservations on behalf of customers as an operator](https://support.zapfloorhq.com/knowledge-base/book-reservations-on-behalf-of-customers-as-an-operator)
- [Move a scheduled meeting to a different meeting room](https://support.zapfloorhq.com/knowledge-base/move-a-scheduled-meeting-to-a-different-meeting-room)
- [Booking a desk or parking spot on a recurring basis](https://support.zapfloorhq.com/knowledge-base/booking-a-desk-or-parking-spot-on-a-recurring-basis)
- [Schedule a recurring meeting for your customer](https://support.zapfloorhq.com/knowledge-base/schedule-a-recurring-meeting-for-your-customer)
- [How to cancel a meeting using the user client](https://support.zapfloorhq.com/knowledge-base/how-to-cancel-a-meeting-using-the-user-client)
- [Scheduling and confirming an optional meeting](https://support.zapfloorhq.com/knowledge-base/scheduling-and-confirming-an-optional-meeting)

See less ▼

## Security and Compliance

- [Controlling Attendee Visibility for Hot Desk Users](https://support.zapfloorhq.com/knowledge-base/controlling-attendee-visibility-for-hot-desk-users)
- [Zapfloor: Legal Center](https://support.zapfloorhq.com/knowledge-base/legal-center)
- [Zapfloor: Back up, Encryption and Procedures](https://support.zapfloorhq.com/knowledge-base/zapfloor-back-up-encryption-and)

## Release notes

- [Zapfloor October and November 2024 Release: Subscription and Billing Improvements](https://support.zapfloorhq.com/knowledge-base/zapfloor-october-november-2024-release-subscription-and-billing-improvements)

- [Getting Started](https://support.zapfloorhq.com/knowledge-base/getting-started#main-content)

    - [Initial Setup](https://support.zapfloorhq.com/knowledge-base/getting-started#initial-setup)
    - [Initial Data Import](https://support.zapfloorhq.com/knowledge-base/getting-started#initial-data-import)
    - [First Use](https://support.zapfloorhq.com/knowledge-base/getting-started#first-use)
    - [White Label App](https://support.zapfloorhq.com/knowledge-base/getting-started#white-label-app)
    - [Contracts](https://support.zapfloorhq.com/knowledge-base/getting-started#contracts)
    - [Lead manager](https://support.zapfloorhq.com/knowledge-base/getting-started#lead-manager)
    - [Marketplace](https://support.zapfloorhq.com/knowledge-base/getting-started#marketplace)
- [My Center Settings](https://support.zapfloorhq.com/knowledge-base/my-center-settings#main-content)

    - [Space and Resource Management](https://support.zapfloorhq.com/knowledge-base/my-center-settings#space-and-resource-management)
    - [User and Access Management](https://support.zapfloorhq.com/knowledge-base/my-center-settings#user-and-access-management)
    - [Deliveries](https://support.zapfloorhq.com/knowledge-base/my-center-settings#deliveries)
    - [Products](https://support.zapfloorhq.com/knowledge-base/my-center-settings#products)
    - [Visitors](https://support.zapfloorhq.com/knowledge-base/my-center-settings#visitors)
- [Invoicing your customers](https://support.zapfloorhq.com/knowledge-base/invoicing-your-customers#main-content)

    - [Creating and Managing Invoices](https://support.zapfloorhq.com/knowledge-base/invoicing-your-customers#creating-and-managing-invoices)
    - [Indexation](https://support.zapfloorhq.com/knowledge-base/invoicing-your-customers#indexation)
    - [Payment Processing](https://support.zapfloorhq.com/knowledge-base/invoicing-your-customers#payment-processing)
    - [Subscription Management](https://support.zapfloorhq.com/knowledge-base/invoicing-your-customers#subscription-management)
- [Integrations](https://support.zapfloorhq.com/knowledge-base/integrations#main-content)

    - [Salto](https://support.zapfloorhq.com/knowledge-base/integrations#salto)
    - [Teams](https://support.zapfloorhq.com/knowledge-base/integrations#teams)
    - [ID tech](https://support.zapfloorhq.com/knowledge-base/integrations#id-tech)
    - [Exact Online](https://support.zapfloorhq.com/knowledge-base/integrations#exact-online)
    - [Twikey](https://support.zapfloorhq.com/knowledge-base/integrations#twikey)
    - [Zapier](https://support.zapfloorhq.com/knowledge-base/integrations#zapier)
    - [Papercut](https://support.zapfloorhq.com/knowledge-base/integrations#papercut)
    - [Stripe](https://support.zapfloorhq.com/knowledge-base/integrations#stripe)
    - [Outlook Calendar](https://support.zapfloorhq.com/knowledge-base/integrations#outlook-calendar)
    - [Roomz](https://support.zapfloorhq.com/knowledge-base/integrations#roomz)
    - [iFrame](https://support.zapfloorhq.com/knowledge-base/integrations#iframe)
    - [Blue ID](https://support.zapfloorhq.com/knowledge-base/integrations#blue-id)
    - [Google Calendar](https://support.zapfloorhq.com/knowledge-base/integrations#google-calendar)
    - [Mollie](https://support.zapfloorhq.com/knowledge-base/integrations#mollie)
    - [Yuki](https://support.zapfloorhq.com/knowledge-base/integrations#yuki)
    - [Radius](https://support.zapfloorhq.com/knowledge-base/integrations#radius)
    - [SSO](https://support.zapfloorhq.com/knowledge-base/integrations#sso)
    - [Parking](https://support.zapfloorhq.com/knowledge-base/integrations#parking)
    - [Vecos Lockers](https://support.zapfloorhq.com/knowledge-base/integrations#vecos-lockers)
    - [Economic](https://support.zapfloorhq.com/knowledge-base/integrations#economic)
    - [AFAS](https://support.zapfloorhq.com/knowledge-base/integrations#afas)
    - [Scrive](https://support.zapfloorhq.com/knowledge-base/integrations#scrive)
    - [Xero](https://support.zapfloorhq.com/knowledge-base/integrations#xero)
- [Tips & Tricks](https://support.zapfloorhq.com/knowledge-base/tips-tricks#main-content)

    - [Efficiency and Optimization](https://support.zapfloorhq.com/knowledge-base/tips-tricks#efficiency-and-optimization)
- [Support & FAQ](https://support.zapfloorhq.com/knowledge-base/support-faq#main-content)

    - [Login](https://support.zapfloorhq.com/knowledge-base/support-faq#login)
    - [Common Issues and Questions](https://support.zapfloorhq.com/knowledge-base/support-faq#common-issues-and-questions)
    - [Manage bookings](https://support.zapfloorhq.com/knowledge-base/support-faq#manage-bookings)
    - [Security and Compliance](https://support.zapfloorhq.com/knowledge-base/support-faq#security-and-compliance)
    - [Release notes](https://support.zapfloorhq.com/knowledge-base/support-faq#release-notes)
- [Settings](https://support.zapfloorhq.com/knowledge-base/settings#main-content)

    - [Customization and Branding](https://support.zapfloorhq.com/knowledge-base/settings#customization-and-branding)
    - [Advanced Settings](https://support.zapfloorhq.com/knowledge-base/settings#advanced-settings)
- [Reporting](https://support.zapfloorhq.com/knowledge-base/reporting#main-content)

    - [Data export](https://support.zapfloorhq.com/knowledge-base/reporting#data-export)
- [Release Notes](https://support.zapfloorhq.com/knowledge-base/release-notes)

- [Default HubSpot Blog](http://blog.zapfloorhq.com/)
- zapfloor

[![Chill listening crop-3](https://support.zapfloorhq.com/hs-fs/hubfs/Logo_1-1.png?width=68&height=24&name=Logo_1-1.png "Chill listening crop-3")](https://support.zapfloorhq.com/)

Zapfloor Help Center

Copyright © 2026, zapfloor NG