--- title: Having trouble logging in? Don't worry, we've got you covered. description: "To reset your password in ZapFloorHQ, follow these steps: 1. Go to https://app.zapfloorhq.com/forgot_password 2. Enter your username (not your email address). 3. You will receive an email with instruc" --- [Skip to content](https://support.zapfloorhq.com/knowledge-base/having-trouble-logging-in#main-content) English Show submenu for translations [Contact us](https://support.zapfloorhq.com/knowledge-base/kb-tickets/new?hsLang=en) ![Avatar 8-1.png\]](https://support.zapfloorhq.com/hs-fs/hubfs/Avatar%20%208-1.png?height=40&name=Avatar%20%208-1.png) - [Default HubSpot Blog](http://blog.zapfloorhq.com/) - zapfloor Open main navigation Close main navigation - [Default HubSpot Blog](http://blog.zapfloorhq.com/) - zapfloor - English Show submenu for translations - [Contact us](https://support.zapfloorhq.com/knowledge-base/kb-tickets/new) - [Go to zapfloor.com](https://www.zapfloor.com/) [Go to zapfloor.com](https://www.zapfloor.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.zapfloorhq.com/knowledge-base?hsLang=en) 2. [Support & FAQ](https://support.zapfloorhq.com/knowledge-base/support-faq?hsLang=en) 3. [Login](https://support.zapfloorhq.com/knowledge-base/support-faq?hsLang=en#login) # Having trouble logging in? Don't worry, we've got you covered.   To reset your password in ZapFloorHQ, follow these steps: 1\. Go to https://app.zapfloorhq.com/forgot\_password 2\. Enter your username (not your email address). 3\. You will receive an email with instructions on creating a new password. If you are unsure about your username, check the welcome email you received from ZapFloorHQ. If you can't find it, your office manager can assist you in locating your username so you can reset your password. Remember, your username is essential for resetting your password, so make sure to have it handy. Happy resetting! - [Getting Started](https://support.zapfloorhq.com/knowledge-base/getting-started?hsLang=en#main-content) - [Initial Setup](https://support.zapfloorhq.com/knowledge-base/getting-started?hsLang=en#initial-setup) - [Initial Data Import](https://support.zapfloorhq.com/knowledge-base/getting-started?hsLang=en#initial-data-import) - [First Use](https://support.zapfloorhq.com/knowledge-base/getting-started?hsLang=en#first-use) - [White Label App](https://support.zapfloorhq.com/knowledge-base/getting-started?hsLang=en#white-label-app) - [Contracts](https://support.zapfloorhq.com/knowledge-base/getting-started?hsLang=en#contracts) - [Lead manager](https://support.zapfloorhq.com/knowledge-base/getting-started?hsLang=en#lead-manager) - [Marketplace](https://support.zapfloorhq.com/knowledge-base/getting-started?hsLang=en#marketplace) - [My Center Settings](https://support.zapfloorhq.com/knowledge-base/my-center-settings?hsLang=en#main-content) - [Space and Resource Management](https://support.zapfloorhq.com/knowledge-base/my-center-settings?hsLang=en#space-and-resource-management) - [User and Access Management](https://support.zapfloorhq.com/knowledge-base/my-center-settings?hsLang=en#user-and-access-management) - [Deliveries](https://support.zapfloorhq.com/knowledge-base/my-center-settings?hsLang=en#deliveries) - [Products](https://support.zapfloorhq.com/knowledge-base/my-center-settings?hsLang=en#products) - [Visitors](https://support.zapfloorhq.com/knowledge-base/my-center-settings?hsLang=en#visitors) - [Invoicing your customers](https://support.zapfloorhq.com/knowledge-base/invoicing-your-customers?hsLang=en#main-content) - [Creating and Managing Invoices](https://support.zapfloorhq.com/knowledge-base/invoicing-your-customers?hsLang=en#creating-and-managing-invoices) - [Indexation](https://support.zapfloorhq.com/knowledge-base/invoicing-your-customers?hsLang=en#indexation) - [Payment Processing](https://support.zapfloorhq.com/knowledge-base/invoicing-your-customers?hsLang=en#payment-processing) - [Subscription Management](https://support.zapfloorhq.com/knowledge-base/invoicing-your-customers?hsLang=en#subscription-management) - [Integrations](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#main-content) - [Salto](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#salto) - [Teams](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#teams) - [ID tech](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#id-tech) - [Exact Online](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#exact-online) - [Twikey](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#twikey) - [Zapier](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#zapier) - [Papercut](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#papercut) - [Stripe](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#stripe) - [Outlook Calendar](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#outlook-calendar) - [Roomz](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#roomz) - [iFrame](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#iframe) - [Blue ID](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#blue-id) - [Google Calendar](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#google-calendar) - [Mollie](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#mollie) - [Yuki](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#yuki) - [Radius](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#radius) - [SSO](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#sso) - [Parking](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#parking) - [Vecos Lockers](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#vecos-lockers) - [Economic](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#economic) - [AFAS](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#afas) - [Scrive](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#scrive) - [Xero](https://support.zapfloorhq.com/knowledge-base/integrations?hsLang=en#xero) - [Tips & Tricks](https://support.zapfloorhq.com/knowledge-base/tips-tricks?hsLang=en#main-content) - [Efficiency and Optimization](https://support.zapfloorhq.com/knowledge-base/tips-tricks?hsLang=en#efficiency-and-optimization) - [Support & FAQ](https://support.zapfloorhq.com/knowledge-base/support-faq?hsLang=en#main-content) - [Login](https://support.zapfloorhq.com/knowledge-base/support-faq?hsLang=en#login) - [Common Issues and Questions](https://support.zapfloorhq.com/knowledge-base/support-faq?hsLang=en#common-issues-and-questions) - [Manage bookings](https://support.zapfloorhq.com/knowledge-base/support-faq?hsLang=en#manage-bookings) - [Security and Compliance](https://support.zapfloorhq.com/knowledge-base/support-faq?hsLang=en#security-and-compliance) - [Release notes](https://support.zapfloorhq.com/knowledge-base/support-faq?hsLang=en#release-notes) - [Settings](https://support.zapfloorhq.com/knowledge-base/settings?hsLang=en#main-content) - [Customization and Branding](https://support.zapfloorhq.com/knowledge-base/settings?hsLang=en#customization-and-branding) - [Advanced Settings](https://support.zapfloorhq.com/knowledge-base/settings?hsLang=en#advanced-settings) - [Reporting](https://support.zapfloorhq.com/knowledge-base/reporting?hsLang=en#main-content) - [Data export](https://support.zapfloorhq.com/knowledge-base/reporting?hsLang=en#data-export) - [Release Notes](https://support.zapfloorhq.com/knowledge-base/release-notes?hsLang=en) - [Default HubSpot Blog](http://blog.zapfloorhq.com/) - zapfloor [![Chill listening crop-3](https://support.zapfloorhq.com/hs-fs/hubfs/Logo_1-1.png?width=68&height=24&name=Logo_1-1.png "Chill listening crop-3")](https://support.zapfloorhq.com/?hsLang=en) Zapfloor Help Center Copyright © 2026, zapfloor NG